General Manager Hard Rock Canada

2 weeks ago

Lively, Canada Komatsu Full time
Job Overview

Reports to: VP & GM, North America Mining Division
Shift: Monday- Friday 5x2
Location: Sudbury, ON
Relocation: This position offers relocation within Canada

Key Job Responsibilities
  • Drive regional hard rock distribution sales growth and aftermarket operations in the assigned territory, including Komatsu and independently owned distribution in Canada
  • Develop and implement selling and aftermarket strategies for all hard rock equipment and services within the territory, focusing on customer needs and preferences
  • Responsible for the business results of the territory (profit and loss) and accountable for the long-term business viability of the territory
  • Full responsibility and accountability for Safety, Budget, Forecasting, and Operations for the Sudbury branch
  • Liaise between the Hard Rock production division and Komatsu Mining territory teams to ensure timely issue resolution
  • Accountable for assigned territory market analysis, including strategic account plans, customer base development, product and service opportunities, market potential, customer buying criteria, and support requirements
  • Responsible for the sale and execution of all Hard Rock equipment and aftermarket services associated with the assigned business development territory
  • Form long-term strategic customer relationships with corporate mining customers, leading to constructive and profitable business partnerships
  • Responsible for operations execution relative to branch aftermarket (rebuild, repair, field support, part sales) including inventory management and continuous improvement of operations efficiency
  • Act as a champion for the performance management process, providing coaching and mentoring to employees
Qualifications/Requirements
  • 10 years of experience in sales or aftermarket management in mining or related heavy industry
  • Strong knowledge or experience in underground hard rock mining product application and industry methods
  • Judgment and intuition acquired through experience working with executive mining professionals and securing large capital sales
  • Good business acumen and excellent negotiation skills to drive results
  • Demonstrated experience developing business growth strategies within OEM business, including OE and aftermarket strategy development and execution plans
  • Customer-focused, with the ability to network internally and externally
  • Experience with Surface, Underground, and/or Hard Rock Mining Equipment
  • Must be innovative, adaptable, and flexible to work with various types of customers and dealers
  • Possess and demonstrates strong leadership skills
  • Proficient with computer skills: SAP, Excel, Word, and all windows-based software
  • Experience with Salesforce, ERP systems is an asset
  • Ability to travel across North America 50-75% relative to position location
Additional Information

Komatsu is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation. Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

As we search for collective healing and true reconciliation, we are striving to build respectful partnerships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional and ancestral homelands of Indigenous Peoples and Nations across Turtle Island, each with their own unique history, culture, and traditions.

Accommodation during the recruitment process is available on request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.

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