General Manager Hard Rock, Canada
2 months ago
Date: Sep 16, 2024- Location: Lively, ON, CA, P3Y 1L6- Req ID: 31299- Onsite or Remote: Hybrid PositionKomatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.
Focusing solely on mining, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining's support people and through its services located close to the mines. Komatsu Mining's products and related services are used extensively for the mining of coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.
**Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities**:
- Competitive wages
- Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
- Personal wellness spending account
- Company-sponsored registered pension plan (RPP) and matching program.
- Safety boot voucher
- Paid vacation
- Company-supplied tools
- 4/5 Rating on Glassdoor
- Sustainable employment
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
- Discussion regarding full compensation package conducted upon initial pre-screen
**Job Overview**:
**Reports to**: VP & GM, North America Mining Division
**Shift**: Monday
- Friday 5x2
**Location**: Sudbury, ON
**Relocation**: This position offers relocation within Canada
**Key Job Responsibilities**:
- Direct, control, and plan the regional hard rock distribution sales growth and aftermarket operations of the assigned territory including Komatsu and independently owned distribution in Canada
- Customer focused, develop and implement the selling and aftermarket strategies for all hard rock equipment and services within the territory
- Responsible for the business results of the territory (profit and loss) and is accountable for the success of the long-term business viability of the territory
- Full responsibility and accountability for Safety, Budget, Forecasting and Operations for the Sudbury branch
- Liaise between the Hard Rock production division and Komatsu Mining territory teams to ensure all issues are settled in a timely manner
- Accountable for assigned territory market analysis including the development of strategic account plans, defining customer base, current machine install base, all product and service opportunities, market potential, customer buying criteria and support requirements and identifying any barriers that may be encountered
- Responsible for the sale and execution of all Hard Rock equipment and aftermarket service associated with assigned business development territory
- Responsible to form long-term strategic customer relationships with corporate mining customers leading to constructive and profitable business partnerships
- Responsible for operations execution relative to branch aftermarket (rebuild, repair, field support, part sales) including inventory management and continuous improvement of operations efficiency.
- Act as a champion for the performance management process, providing coaching and mentoring to employees
**Qualifications/Requirements**:
- 10 years in sales or aftermarket management in mining or related heavy industry
- Judgment and intuition acquired through experience in working with executive mining professionals and securing large capital sales
- Good business acumen and excellent negotiation skills to drive results
- Demonstrated experience developing business growth strategies within OEM business to include OE and aftermarket strategy development and execution plans
- Customer focused; must be able to network internally and externally
- Experience with Surface, Underground and/or Hard Rock Mining Equipment
- Must be innovative, adaptable and flexible to work with various types of customers and dealers
- Possess and demonstrates strong leadership skills
- Proficient with computer skills: SAP, Excel, Word and all windows-based software
- Experience with Salesforce, ERP systems is an asset
- Ability to travel across North America 50-75% relative to position location
**Additional Information**:
Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our
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