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General Manager Hard Rock, Canada
2 months ago
Seeking experienced sales professional to lead hard rock distribution sales growth and aftermarket operations in Canada, driving business results and customer satisfaction.
Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our equipment and services are used to extract fundamental minerals and develop modern infrastructure.
Focusing solely on mining, Komatsu designs, manufactures, distributes, and services extensive product lines of highly reliable surface mining equipment and underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu's support people and through its services located close to the mines. Komatsu's products and related services are used extensively for the mining of coal, copper, iron, gold, and other mineral resources.
Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities:
- Competitive compensation package
- Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
- Personal wellness spending account
- Company-sponsored registered pension plan (RPP) and matching program
- Safety boot voucher
- Paid vacation
- Company-supplied tools
- 4/5 Rating on Glassdoor
- Sustainable employment
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
- Discussion regarding full compensation package conducted upon initial pre-screen
Reports to: VP & GM, North America Mining Division
Shift: Monday- Friday 5x2
Location: Sudbury, ON
Relocation: This position offers relocation within Canada
Key Job Responsibilities:
- Direct, control, and plan the regional hard rock distribution sales growth and aftermarket operations of the assigned territory including Komatsu and independently owned distribution in Canada
- Customer focused, develop and implement the selling and aftermarket strategies for all hard rock equipment and services within the territory
- Responsible for the business results of the territory (profit and loss) and is accountable for the success of the long-term business viability of the territory
- Full responsibility and accountability for Safety, Budget, Forecasting and Operations for the Sudbury branch
- Liaise between the Hard Rock production division and Komatsu Mining territory teams to ensure all issues are settled in a timely manner
- Accountable for assigned territory market analysis including the development of strategic account plans, defining customer base, current machine install base, all product and service opportunities, market potential, customer buying criteria and support requirements and identifying any barriers that may be encountered
- Responsible for the sale and execution of all Hard Rock equipment and aftermarket service associated with assigned business development territory
- Responsible to form long-term strategic customer relationships with corporate mining customers leading to constructive and profitable business partnerships
- Responsible for operations execution relative to branch aftermarket (rebuild, repair, field support, part sales) including inventory management and continuous improvement of operations efficiency
- Act as a champion for the performance management process, providing coaching and mentoring to employees
Qualifications/Requirements:
- 10 years in sales or aftermarket management in mining or related heavy industry
- Strong knowledge or experience in underground hard rock mining product application and industry methods
- Judgment and intuition acquired through experience in working with executive mining professionals and securing large capital sales
- Good business acumen and excellent negotiation skills to drive results
- Demonstrated experience developing business growth strategies within OEM business to include OE and aftermarket strategy development and execution plans
- Customer focused; must be able to network internally and externally
- Experience with Surface, Underground and/or Hard Rock Mining Equipment
- Must be innovative, adaptable and flexible to work with various types of customers and dealers
- Possess and demonstrates strong leadership skills
- Proficient with computer skills: SAP, Excel, Word and all windows-based software
- Experience with Salesforce, ERP systems is an asset
- Ability to travel across North America 50-75% relative to position location
Komatsu is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation. Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.
We are striving to build respectful partnerships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional and ancestral homelands of Indigenous Peoples and Nations across Turtle Island, each with their own unique history, culture, and traditions.
Accommodation during the recruitment process is available on request.
While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.
