Senior Software Engineer for Contact Center Applications

5 days ago


Toronto, Ontario, Canada Scotiabank Full time
Job Description

We are seeking a skilled Senior Software Engineer to join our team in Toronto, Ontario, Canada. As a senior member of our engineering team, you will play a critical role in developing and supporting contact center applications.

About the Role

This is a challenging and rewarding opportunity to work on cutting-edge technologies and deliver high-quality solutions. You will be responsible for designing, implementing, and testing software applications, as well as collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities
  • Develop and maintain contact center applications using Java, Python, and other relevant technologies
  • Design and implement API integrations with cloud and on-prem solutions
  • Collaborate with development teams to deliver functional enterprise solution components on time and budget
  • Provide technical documentation of solutions and user documentation
  • Deliver technical knowledge transfers to end-user representatives
Requirements

To be successful in this role, you will need:

  • An undergraduate degree in Computer Science or technical equivalent
  • 5-10 years of experience with Java, Python development in an enterprise environment
  • Technical experience with or supporting contact center environments
  • Experience developing for CTI applications
  • Excellent verbal and written communication skills
Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Company Overview

Scotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.



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