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Technical Support Specialist

2 months ago

Brampton, Ontario, Canada 12925389 Canada Inc. Full time

Job Title: Technical Support Specialist

At 12925389 Canada Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Responsibilities:

* Respond to user inquiries and provide timely and effective solutions to technical issues
* Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
* Supervise other technical support workers in this group
* Provide business systems, network, and Internet support to users in response to identified difficulties
* Provide exceptional customer service

Requirements:

* Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
* Experience: 7 months to less than 1 year
* Work Language: English
* Hours: 30 to 40 hours per week

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Note: This job description is for a permanent position.