Optical Associate

1 month ago


Sault Ste Marie, Ontario, Canada FYidoctors Full time
About FYidoctors

We are a leading healthcare provider dedicated to delivering exceptional patient care and service. Our team of professionals is committed to making a positive impact on people's lives.

Job Summary

We are seeking a highly motivated and customer-focused Optical Associate to join our team at our Sault Ste Marie - Great Northern clinic. As an Optical Associate, you will play a critical role in delivering world-class service to our patients and contributing to our success.

Key Responsibilities
  • Provide exceptional customer service to patients, ensuring a positive and welcoming experience.
  • Assist patients in selecting eyewear that meets their needs and preferences.
  • Interpret optical prescriptions and perform frame and facial measurements.
  • Communicate effectively with patients, colleagues, and other stakeholders.
  • Manage appointment bookings, prescription printouts, and billing.
  • Uphold excellent customer service standards and maintain a high level of professionalism.
Requirements
  • Previous experience in a customer-facing environment, preferably in retail or healthcare.
  • Previous optical experience is considered an asset.
  • Passionate about customer service and delivering exceptional patient care.
  • High level of comfort using technology and computers.
  • Excellent communication and interpersonal skills.
What We Offer
  • Excellent wages and quarterly bonuses.
  • Comprehensive benefits package, including outstanding optical coverage.
  • Rapid and continued growth opportunities.
  • A supportive and collaborative work environment.
  • Ongoing training and development opportunities.

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