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Optical Associate

2 months ago


Sault Ste Marie, Ontario, Canada FYidoctors Full time
About FYidoctors

We're a leading healthcare provider with a passion for delivering exceptional patient care. Our team is dedicated to making a meaningful impact on people's lives, and we're looking for like-minded individuals to join us.

Job Summary

We're seeking a skilled Optical Associate to join our team at our Sault Ste Marie - Great Northern clinic. As an Optical Associate, you'll play a critical role in delivering world-class service to our patients, providing exceptional customer care, and helping us achieve our mission of improving eye health and vision care.

Key Responsibilities
  • Provide exceptional customer service to patients, ensuring a positive and welcoming experience
  • Assist patients in selecting the best eyewear options for their lifestyle and needs
  • Interpret optical prescriptions and perform frame and facial measurements
  • Communicate effectively with patients, colleagues, and other stakeholders
  • Manage appointment bookings, prescription printouts, and billing
Requirements
  • Previous experience in a customer-facing, preferably retail environment
  • Previous optical experience is considered an asset
  • Passionate about customer service and delivering exceptional patient care
  • High level of comfort using technology and computers
  • Excellent communication and problem-solving skills
What We Offer
  • Excellent wages and quarterly bonuses
  • Comprehensive benefits package, including outstanding optical coverage
  • Rapid and continued growth opportunities
  • A supportive and collaborative work environment
  • Ongoing training and development opportunities