Food Service Supervisor

4 days ago

Sparwood, Canada Tim Horton's Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Horton's. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Operations and Logistics
    • Establish methods to meet work schedules and ensure efficient food preparation
    • Estimate ingredient and supplies required for meal preparation
    • Prepare and submit reports on food sales, stock, and wastage
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional and courteous manner
  • Administrative and Financial
    • Prepare budget and cost estimates for food service operations
    • Maintain accurate records of stock, repairs, sales, and wastage
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 7 months to less than 1 year of experience in a food service supervisory role
  • Work Environment and Physical Demands
    • Fast-paced environment with frequent standing and walking
    • Ability to work under pressure and meet deadlines
  • Personal Qualities
    • Client focus and excellent communication skills
    • Flexibility and ability to work in a team environment
Working Conditions

This is a permanent, full-time position with a 35-hour workweek. The language of work is English.

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