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Food Service Supervisor

2 months ago

Sparwood, Canada McDonald's Restaurant Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer feedback is addressed and resolved in a timely manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Team Management
    • Supervise a team of 3-4 food service counter attendants and food preparers.
    • Provide guidance and support to team members to ensure that they are meeting their job responsibilities.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines.
    • Stand for extended periods and work under pressure.
  • Personal Qualities
    • Client focus and strong communication skills.
    • Ability to work as part of a team and provide excellent customer service.
  • Experience and Education
    • 1 year to less than 2 years of experience in a food service supervisory role.
    • Secondary (high) school graduation certificate.
  • Benefits
    • Group insurance benefits.
    • Other benefits.
    • Permanent employment.
    • 35 to 40 hours per week.
    • English language.