Senior Restaurant Operations Manager

2 weeks ago


Pickering, Ontario, Canada Ontario Inc. Full time
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At Ontario Inc., we are looking for a skilled Senior Restaurant Operations Manager to join our team. The ideal candidate will have a proven track record of success in managing restaurant operations, with a focus on customer satisfaction and team leadership.



JOB SUMMARY

This is a full-time position, reporting to the Restaurant General Manager. The Senior Restaurant Operations Manager will be responsible for overseeing the day-to-day operations of the restaurant, including staff management, inventory control, and customer service.



KEY RESPONSIBILITIES


  • Manage and motivate a team of up to 2 people
  • Conduct performance reviews and provide coaching and development opportunities
  • Organize and maintain inventory, including food, supplies, and equipment
  • Ensure health and safety regulations are followed, including proper sanitation and food handling procedures
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation to drive sales and growth
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to drive customer satisfaction and loyalty
  • Plan, organize, direct, control and evaluate daily operations to ensure seamless service delivery


REQUIREMENTS

To be successful in this role, you will need:




  • A degree in Hospitality or a related field
  • 2-3 years of experience in a restaurant management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong analytical and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of MS Excel and other Microsoft Office applications


WHAT WE OFFER

We offer a competitive salary and benefits package, including:




  • A comprehensive health and dental benefits package
  • A generous 401(k) matching program
  • Free parking and other perks
  • Opportunities for professional growth and development


HOW TO APPLY

If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].



We thank all applicants for their interest; however, only those selected for an interview will be contacted.



We are an equal opportunities employer and welcome applications from diverse candidates.



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