Senior Restaurant Operations Manager
2 weeks ago
At Ontario Inc., we are looking for a skilled Senior Restaurant Operations Manager to join our team. The ideal candidate will have a proven track record of success in managing restaurant operations, with a focus on customer satisfaction and team leadership.
JOB SUMMARY
This is a full-time position, reporting to the Restaurant General Manager. The Senior Restaurant Operations Manager will be responsible for overseeing the day-to-day operations of the restaurant, including staff management, inventory control, and customer service.
KEY RESPONSIBILITIES
- Manage and motivate a team of up to 2 people
- Conduct performance reviews and provide coaching and development opportunities
- Organize and maintain inventory, including food, supplies, and equipment
- Ensure health and safety regulations are followed, including proper sanitation and food handling procedures
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation to drive sales and growth
- Address customer complaints or concerns in a professional and courteous manner
- Provide exceptional customer service to drive customer satisfaction and loyalty
- Plan, organize, direct, control and evaluate daily operations to ensure seamless service delivery
REQUIREMENTS
To be successful in this role, you will need:
- A degree in Hospitality or a related field
- 2-3 years of experience in a restaurant management role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong analytical and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of MS Excel and other Microsoft Office applications
WHAT WE OFFER
We offer a competitive salary and benefits package, including:
- A comprehensive health and dental benefits package
- A generous 401(k) matching program
- Free parking and other perks
- Opportunities for professional growth and development
HOW TO APPLY
If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
We are an equal opportunities employer and welcome applications from diverse candidates.
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