Bilingual Customer Service Representative

2 months ago


Ottawa, Ontario, Canada Randstad Full time
Customer Service Opportunity with Language Skills

We are seeking a Bilingual Claims Agent to join our team in Ottawa. As a customer service representative, you will be responsible for handling high-volume customer inquiries and providing support in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • Fluency in English and another language
  • Previous experience in a call center or customer service role
  • Excellent communication and problem-solving skills

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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