Customer Service Representative

4 weeks ago


Sandspit, Canada Executive Aviation Full time
Customer Service Agent Opportunity

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Agent at the Sandspit Airport. As a key member of our team, you will be responsible for providing exceptional service to passengers, ensuring a smooth and efficient travel experience.

Key Responsibilities:
  • Greet and assist passengers, ensuring a warm and welcoming experience
  • Follow airline-specific check-in policies and procedures
  • Ensure proper security clearances are in place
  • Provide pre-flight grooming and seating arrangements for passengers
  • Manage passenger boarding and ensure a seamless travel experience
  • Meet the physical demands of the role, including lifting up to 70 lbs/32kgs
  • Understand and communicate flight document requirements and carry-on allowances
  • Work collaboratively with airline crew and enforce airline and airport policies and procedures
  • Perform other duties as assigned
Requirements:
  • Previous customer service experience is an asset
  • Previous airport experience is considered an asset
  • Flexible availability to work shift work, including early mornings, days, late evenings, weekends, and/or holidays
  • Strong communication and interpersonal skills
What We Offer:

Executive Aviation is proud to offer a competitive wage range of $21.10-$23.60/hour, comprehensive health benefits, and fantastic flight benefits with the airlines we support. We are committed to helping our team members grow and reach their goals, with opportunities for professional development and advancement.



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