Marketplace Strategist

5 days ago

Ottawa, Ontario, Canada Truveris Full time
Job Description

We are seeking a highly skilled Marketplace Strategist to join our team at Truveris. As the primary strategic owner of and central point of contact for PBM (supplier) relationships, you will be responsible for engaging in regular communication and establishing cross-functional organizational engagement with PBM (suppliers) as needed across all business units.

The ideal candidate will have previous experience in the PBM/Rx benefits industry and 5 years or more of experience in vendor, client and/or supplier relations. They will possess an undergraduate degree, preferably in Economics or Business, and have a proven ability to manage internal and external stakeholders.

The Marketplace Strategist will lead the development, deployment, and execution of onboarding and implementing new suppliers to the Truveris Marketplace, as well as, the performance measurement and tracking for PBMs on the Truveris Marketplace. This person will establish, execute, and manage internal content pertaining to PBMs and supplier relationships.

Responsibilities:
  • Establish cadence, attendees, and content of PBM/Supplier meetings
  • Maintain collateral and other materials from PBM/Suppliers
  • Facilitate and lead quarterly and annual review meetings to review PBM/Supplier performance and identify next steps
  • Lead PBM/Supplier outreach and escalation for things such as LOA, NDA, file layout issues, payments, legal issues, process improvement, BPA updates, etc.
  • Support in implementing value-add opportunities for PBMs/Suppliers, such as educational sessions, co-sponsored seminars, or other strategic initiatives
  • Define and document the criteria for continued access to the Marketplace (i.e. financial criteria, market demand, differentiators, qualitative criteria, etc.)
  • Lead contracting process for new suppliers, as well as supporting annual re-contracting of current PBMs/Suppliers based on updated terms, pricing, and/or requirements
  • Conduct new partner onboarding trainings in portal and solicit PBM/Supplier scorecards
  • Ensure the operational functions required of PBMs/Suppliers are occurring, e.g. data transfer, legal documents, etc.
  • Document and implement the processes developed for initial and ongoing performance management for PBMs/Suppliers
  • Work with departments across the business to track initial and ongoing feedback and performance criteria for new and current PBMs/Suppliers, including key contract terms, supplier scorecards, ongoing bid performance, annual review meetings, and customer and internal reviews/feedback
  • Determine tool, e.g. Sales Force, for content, contact information, key relationship mapping, relationship status, etc., as a single point of information for Truveris
  • Maintain partner profiles and dashboard in Salesforce/identified tool and advise internal teams on Marketplace partners
  • Upload and maintain PBM/Supplier contracts and key terms in portal/Salesforce/identified tool

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