Safety Communications Specialist

3 weeks ago


Edmonton, Alberta, Canada TEKsystems Full time

About the Role:

We are seeking a highly skilled Safety Communications Officer to join our team in downtown Edmonton. As a key member of our team, you will be responsible for monitoring phone lines and radios, performing inbound and outbound calls, and handling emergency situations with a calm demeanor.

Key Responsibilities:

  • Monitor 3 phone lines and radio to action follow-up tasks and provide information and updates
  • Perform inbound and outbound calls to check in on remote workers
  • Follow emergency protocol and crisis protocols as required
  • Handle inbound calls from external customers regarding inquiries and complaints

Requirements:

  • 3+ years of relevant experience within an emergency communications environment
  • Excellent written and verbal communication skills
  • Ability to multi-task efficiently
  • Ability to handle complex calls and stressful emergency situations with a calm demeanor
  • Strong typing skills
  • Intermediate skills with MS Office Suite

What We Offer:

  • Availability for days, afternoons, nights shifts 7 days/week, with a 5 day 40 hours work week
  • Premiums for afternoon/night/weekend shifts
  • Must be available to work on-site 100% of the time
  • Potential for contract to extend or convert to a permanent role based on performance

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


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