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Workday HCM Integrations Principal Consultant

2 months ago


Toronto, Ontario, Canada Cognizant Full time
Job Summary

The Workday HCM Integrations Principal Consultant is a seasoned professional with expertise in Workday integrations. As a key member of our team, you will lead functional and technical workstreams for assigned accounts, applying and executing various AMS and implementation methodologies.

Responsibilities
  • Lead onshore functional and technical workstreams for assigned accounts.
  • Apply and execute AMS and implementation methodologies in Workday functional and technical engagements.
  • Collaborate with the Global Delivery Center team on day-to-day activities, incidents, and root cause analysis.
  • Provide on-call support and holiday coverage as required.
  • Develop and maintain deep knowledge of SLA constructs and adherence.
  • Coordinate with external and internal stakeholders to create high business impact.
  • Contribute to the operational efficiency of the Workday practice.
  • Proactively identify and develop reporting dashboards to improve Workday utilization.
  • Work with clients to identify and resolve issues that could impact project scope and/or timeframe.
  • Maintain the Workday platform with a focus on reporting, business process maintenance, security administration, data loads, and data audits.
  • Ensure system design fits the needs of the user.
  • Lead multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced environment.
  • Ensure team delivers project deliverables on time and provide consistent timely reminders with vendors and project team.
  • Drive continual business process improvements throughout the organization.
Requirements
  • Bachelor's degree or equivalent experience.
  • Minimum of 5-7 years of corporate applications portfolio experience and at least 3-5 years' experience in client-facing roles handling managed services in a global delivery model.
  • Minimum of 3-5 years of experience in Workday integrations.
  • Expert-level understanding of Workday integrations.
  • Workday certification is mandatory.
  • Able to multitask and perform a variety of duties.
  • Good communication and interpersonal skills.
  • Willingness to go the extra mile to solve customer problems.
  • Good analytical skills with the ability to solve complex incidents and provide suggestions.
Benefits
  • Medical, dental, vision, life insurance.
  • Paid holidays plus paid time off.
  • 401(k) plan and contributions.
  • Long-term and short-term disability.
  • Paid parental leave.
  • Employee stock purchase plan.