Hotel Operations Manager

2 weeks ago


Fergus, Ontario, Canada BEST WESTERN PLUS Full time

Job Title: Hotel Operations Manager

About the Role:

We are seeking a highly skilled Hotel Operations Manager to join our team at BEST WESTERN PLUS. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and ensure that their stay is comfortable and enjoyable.
  • Coordinate and review work, ensuring that tasks are completed on time and to a high standard.
  • Hire and train new staff members, ensuring that they are equipped to perform their duties effectively.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies, ensuring that the hotel is well-stocked and equipped to meet the needs of our guests.

Requirements:

  • 1-2 years of experience in a hotel management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.


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