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French-speaking Safety Specialist
2 months ago
About Grainger Businesses
Grainger Businesses is a leading industrial distributor with operations in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide through innovative technology and deep customer relationships.
Job Description
We are seeking a French-speaking Field Safety Specialist to provide safety and health expertise to our customers and sellers. The successful candidate will develop strong partnership relationships to grow revenues within a defined region.
Key Responsibilities:
- Conduct needs analysis to determine and understand customer safety and health issues and align them with Grainger's safety solutions.
- Lead customer discussions with relevant insights and challenge them to think differently about their business.
- Explore expressed customer needs and identify problems to solve – probe to fully understand, clarify, and expand.
- Utilize research to identify compelling reasons to change.
- Efficiently determine a customer's readiness, focusing time on those who are willing to take advantage of Grainger's products or services.
- Provide customers with solutions that reduce costs or increase efficiency with innovative product or service applications.
- Develop solution options using ongoing dialogue with the customer and all available technology.
- Link features and benefits to business outcomes.
- Work with internal and external Grainger contacts to ensure the ability to support the solution.
- Perform cost savings analysis for customer solutions as well as Value-Based Conversations through Value Receipts and Documented Value Statements.
- Use checking questions to gain feedback from customers on customized solution recommendations.
- Implement solutions by engaging internal and external Grainger resources to develop a plan and timeline to implement the solution.
- Drive the implementation plan with the customer.
- Check with customers to ensure business needs are being met.
- Leverage post-implementation success to gain more information from the customer about future needs.
- Support Grainger Sellers in the aligned region by providing strategy, coaching, and direction on safety opportunities.
- Help to align internal and external resources to support the safety opportunities.
- Educate sellers on safety offers and key messaging.
- Assist in identifying accounts in geography that will either be assigned as support for key opportunities.
- Maintain expertise through appropriate preferred safety credentials focused on safety regulations and industry topics.
- Educate customers on changing market trends and technology and their impact on business.
- Investigate nonstandard solutions that will profitably satisfy a customer's needs.
- Expand customer understanding and use of Grainger's standard product and service capabilities.
Required Skills and Qualifications:
- Strong business and safety acumen with the ability to understand financial reporting, analyze safety business needs, and document safety value to customers.
- Minimum of 5-7 years' experience in a manufacturing environment, or equivalent environment involving safety hazard analysis and assessments and overseeing safety.
- Bilingual (English and French).
- Ability to project manage and drive for results.
- Experience conducting workplace inspections to prevent injuries/accident prevention and reduction, engineering controls, ergonomics, and hazmat control to meet compliance standards.
- Business analysis experience and the ability to identify and implement safety improvements are required.
- Understanding and awareness of safety regulations, safety applications, and the ability to distinguish market offers and capabilities.
- Demonstrated understanding of safety violations, safety drivers, safety programs, and building a safety culture.
- Demonstrated knowledge, understanding, and experience with the newest in safety regulations.
- Ability to learn and understand the Grainger Selling Process to effectively team and solution sell with Grainger sellers.
- Ability to communicate across all levels of the organization.
- Ability to build strong networks and work cross-functionally.
- Skilled in the application and use of computer and communications technology, with the ability to analyze data through available reports.
- Ability to proactively partner with various leaders in their geography that ensures the right level of follow-up and follow-through.
- Demonstrates the ability to motivate and achieve results through others.
Benefits
We offer a comprehensive benefits package including medical, dental, vision, and prescription drug coverage, paid time off, life insurance coverage, employee family assistance program, registered retirement savings plan & defined contribution pension plan, educational & professional membership fee assistance program, employee discounts, team member perks, and more.
Estimated Salary: $80,000 - $110,000 per year
