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Platform Engineer

2 months ago


Markham, Ontario, Canada Astellas Pharma Inc. Full time
About the Role

Astellas Pharma Inc. is seeking a highly skilled Platform Engineer - Veeva CRM to join our team. As a key member of our digital capabilities team, you will play a crucial role in driving our digital initiatives forward and ensuring the optimal performance of our business platforms.

Key Responsibilities
  • Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization, including Veeva CRM, Veeva Align, and Veeva MyInsights.
  • System Integration: Ensure seamless integration between different business platforms and systems to enhance data flow and business processes.
  • Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.
  • User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.
  • Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected value.
Requirements
  • Veeva CRM Certified Administrator and/or Salesforce Certified Administrator
  • Minimum 3 years of experience supporting Veeva CRM at a life science company
  • Experienced in supporting and configuring all modules of Veeva CRM
  • Experienced in supporting and configuring Veeva Events Management
  • Experienced in configuring and supporting Multichannel CLM functionality in Veeva CRM, including the integration between Veeva CRM and Vault Promomats/Vault MedComms
  • Experienced in administering and supporting Veeva Align, including user management, territory modeling, rules engine, and integration with Veeva CRM
  • Experienced in building Salesforce reports and dashboards
  • Experienced in Salesforce SOQL queries and using Salesforce various administration tools such as Workbench and Data Loader
  • Experience in writing Salesforce APEX code
  • Subject Matter Expertise: Possess a strong understanding of Life Sciences/Pharma industry across Commercial, Manufacturing, and Medical domains
  • Cross-Cultural Experience: Work experience across multiple cultures and regions, facilitating effective collaboration in diverse environments
  • Innovation and Creativity: Ability to think innovatively and propose creative solutions to complex technical challenges
Working Environment
  • This position is remote and is based in Canada
  • Astellas Pharma Inc. recognizes the importance of work/life balance and offers a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home