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Aircraft Maintenance Planning and Estimation Specialist

2 months ago

Kelowna, British Columbia, Canada KF Aerospace Full time

About Us

KF Aerospace is a leading provider of innovative aircraft services, delivering exceptional results for corporate, commercial, and military customers worldwide. Our team of experts specializes in maintenance and modifications, cargo operations, military pilot training, and aircraft leasing, with facilities across Canada.

Role Overview

The Aircraft Maintenance Planning and Estimation Specialist plays a critical role within the Business Development department, reporting to the Senior Manager Business Development. This position is responsible for developing and delivering accurate, competitively priced estimates, collaborating with stakeholders to improve labour estimates and pre-planning processes, and managing the BD Estimating team and the BD Pre-Planning team.

Key Responsibilities

  • Receives customer requests for services, logs them, and assigns Quality Evaluation (QE) numbers for tracking.
  • Works with customers and contract leads to understand project requirements, determines 'go or no go' based on bid strategy, approval authority, profit, risk, and other factors, and assigns projects to MRO Planner/Estimator based on capacity and experience.
  • Reviews estimates produced by Estimators and priced by MRO Contracts Coordinator, validates sizing sheets, NR ratios, and summary pages, acts as a communication link between customer and internal stakeholders, identifies and communicates potential issues to schedules for resolution, sets priorities for Pre-planning projects, ensures accurate and timely package handover to applicable Hangar team, and supports communication and sharing of work packages and data between BD and internal departments.
  • Acts as the focal point for all maintenance customer requirements, ensures continuity and timely customer service, attends stakeholder review meetings as required, develops a network of customers for future work, maintains relationships with customers to generate industry intelligence and inform KF pursuit strategies.
  • Responsible for the master third-party maintenance schedule, maintains the Capacity Planning schedule, works with stakeholders on availability of maintenance slots, hangar space, manpower, and other resources, ensures efficient hangar loading, considering ground time, labour capacity, tooling, and other required services.
  • Manages and controls human resources required to execute work, responsible to ensure employee development, provides feedback and mentorship, completes Performance Management processes and related pay increases, manages timekeeping, including monitoring vacation requests and attendance, addresses when required.
  • Develops data analysis tools to improve system efficiency, manages the planning database, ensures frequent and timely updates, builds and maintains templates for common project planning tools, standardizes and maintains the bidding process, communicates and presents customer feedback internally, develops a collaborative environment with Maintenance Operations to improve the customer experience, contributes to post-RFP submission reviews to improve process for future inputs, improves future quotes.
  • Assists Senior Manager Business Development and Director of Business Development with other duties or projects as applicable, maintains Customer support and communication throughout projects.

Reporting Structure

  • MRO Planner/Estimators (4)
  • Subject Matter Experts assigned to assist with bids
  • Pre-planning Staff (4)

Collaborates With:

  • Business Development Team
  • Hangar Managers
  • Project Supervisors
  • Hangar Planners
  • Supply Chain Manager
  • Quality Assurance Manager
  • MRO Controller staff

Requirements

  • Minimum 5 years in a planning and estimating function in aircraft heavy maintenance
  • Licensed Aircraft Maintenance Engineer with min. 15 years' experience preferred
  • A strong understanding of manhours vs skill set (workforce composition)
  • Proven leadership skills
  • A strong understanding of operational processes and procedures
  • Proven project management skills, with the ability to identify any potential delays and high-risk areas to projects
  • Excellent organizational and planning skills
  • Excellent prioritizing and multitasking skills
  • Excellent research and problem-solving skills
  • Excellent interpersonal and communication skills
  • In-depth knowledge of all Maintenance Manuals, AD's, and SB's
  • In-depth knowledge of Aircraft Technical Documents and Parts
  • Proficient use of Lawson M3, My Boeing Fleet and Microsoft Office Suite
  • Ability to work under pressure while maintaining a high degree of accuracy and detail
  • Flexible and adaptable

Estimated Salary Range: $120,000 - $160,000 per year, depending on experience