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Customer Service Representative

2 months ago

Owen Sound, Canada Qwik Media Inc. Full time
Customer Service Clerk Job Description

We are seeking a highly organized and efficient Customer Service Clerk to join our team at Qwik Media Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.

Key Responsibilities:
  • Answer written and oral inquiries from customers and clients
  • Assist in the preparation of marketing materials and reports
  • Provide information and explain services offered to customers
  • Issue receipts and other forms
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive payments and process transactions
  • Sell merchandise and products
  • Maintain and manage digital databases
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Organized and efficient with a strong attention to detail
  • Ability to learn quickly and adapt to new situations
Work Environment:

This role is based in a retail/wholesale establishment/distribution centre or media organization, and requires the ability to work in a dynamic and fast-paced environment.

Language:

The primary language of communication is English, and proficiency in MS Outlook, MS Windows, and MS Word is required.