Field Service Technician
2 weeks ago
Responsibilities
As an Electronics Maintenance Technician II, you will be responsible for performing troubleshooting, maintenance, and installation of gaming equipment and communication devices used at customer locations. This role requires a strong understanding of electronics, electro-mechanical, telecom, and computer equipment, with a preference for experience with IGT equipment and gaming system products.
Key Responsibilities:
- Perform troubleshooting, maintenance, and installation of gaming equipment and communication devices
- Conduct preparation tests to ensure hardware, firmware, and system interfaces are accurate and functional
- Carry out assigned portions of hardware and software conversions and upgrades
- Perform planned and preventative maintenance
- Respond to customer issues for games and system interfaces
- Support software and system integration verification tests for jackpots
- Perform accurate and timely tracking and reporting on activities using SAP and CADENCE programs and other software tools
- Occasionally conduct pre-installation site assessments to identify parts and wiring requirements at customer locations
Qualifications
Requirements:
- High school diploma or equivalent required
- 2-4 years of experience installing, maintaining, troubleshooting, and repairing electronics, electro-mechanical, telecom, or computer equipment required, preferably with IGT equipment and gaming system products
- Experience with AC/DC fundamentals
- Reading and translating wiring diagrams
- Maintaining, repairing, and troubleshooting to component/circuit level
- Testing programs with verification devices such as Kobetron and Chip Comparator
- Troubleshooting with input and output tests
Preferred Qualifications:
- Located in the Greater Toronto Area, Eastern cities: Scarborough, Pickering, Oshawa
- Valid driver license and clean driving record
- Able to obtain a Gaming License
- Must be at least 21 years of age
- Able to lift 50 lbs. or more
- Pass a background check
- Work overtime as required
- Available to work on weekends
- Able to stand for an eight-hour shift
- Some Travel required
Keys to Success
Required Skills:
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
Why IGT?
IGT is a leading provider of gaming solutions, and we are committed to excellence in all aspects of our business. As an Electronics Maintenance Technician II, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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