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Digital Experience Architect
1 month ago
Intello Technologies Inc. is a leading provider of innovative solutions, and we're seeking an experienced Digital Experience Architect to join our team.
About the RoleWe're looking for a highly skilled professional with expertise in personalization technologies, data science, and machine learning. As a Digital Experience Architect, you'll play a key role in designing and implementing personalized experiences for our customers.
Key Responsibilities- Ensure maximum customer reach and accuracy by architecting and managing customer data strategies, including data ingestion, profile management, and data governance across all AEP components.
- Collaborate with technology and business partners to grow and optimize the real-time customer data platform (rtCDP) with data and events that power real-time personalized experiences.
- Create and maintain data integrations with upstream and downstream systems for personalized experiences delivery and reporting.
- Develop and maintain documentation about the Digital Messaging martech stack to enable others to successfully investigate and troubleshoot questions and concerns.
- Identify opportunities for process improvements, automation, and platform enhancements.
- A passion for personalizing and improving customer experiences and the technologies that make it possible.
- 3+ years of experience in personalization technologies such as Adobe Experience Platform, Customer Journey Analytics, Adobe Journey Optimizer, and real-time Customer Data Platforms like Tealium or Salesforce.
- Advanced SQL knowledge to write complex queries to investigate and proactively discover opportunities for improvement and root causes of challenges.
- Understanding of React Native (xCode).
- Bachelor of Computer Science, Engineering, or equivalent.
- Systems design experience with the ability to architect and explain complex systems interactions, data flows, common interfaces, and APIs and how they contribute to business goals.
- Strong communication skills, both written and verbal, with the ability to convey complex technical concepts to diverse audiences.
- Estimated salary: $126,000 - $162,000 per year.
- A comprehensive total rewards package, including competitive salary, minimum 3 weeks of vacation, and flexible benefits plan.
- Flexibility to work in-office, virtually, or a combination of both.
- Generous company matched pension and share purchase programs.