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Creative Experience Strategist

2 months ago


Burnaby, British Columbia, Canada IBI Group Full time
Job Overview

We are seeking an innovative and creative Physical-Digital Human Experience Designer to join our team at IBI Group.

The ideal candidate will be responsible for conceptualizing and designing integrated physical and digital interactions across a variety of built environments, focusing on creating immersive and engaging experiences for users.

Responsibilities
  1. Design Strategy & Conceptualization: Lead the ideation and conceptual design of user-centered experiences that integrate physical and digital touchpoints across built environments. Partner with stakeholders to define user journeys, experience maps, and personas that drive the design process.
  2. Physical-Digital Integration: Develop strategies for incorporating technology (e.g., smart devices, IoT, audio-visual solutions, digital-enabled systems, user engagement platforms) into physical spaces, ensuring a cohesive and intuitive user experience. Collaborate with technical teams to define and implement digital layers, such as immersive audio-visual solutions, mobile apps, smart building systems, AR/VR elements, or interactive kiosks. Ensure seamless transitions between physical and digital elements to create immersive and engaging experiences for users.
  3. Visualization & Experience Validation: Create prototypes, wireframes, or visualizations for proposed experiences, using tools such as Sketch, Figma, Adobe XD, or similar design platforms. Create immersive visualizations (models and vignettes) for proposed experiences through use of gaming engines such as Unreal, Unity, and other 3D modeling design tools. Conduct meetings to gather feedback and iterate on designs, ensuring they meet both functional and emotional KPIs. Present prototypes and final designs to internal teams, clients, and stakeholders for validation and approval.
  4. Collaboration, Communication & Visualization: Work closely with architects, interior designers, UX/UI designers, and technology teams to align vision and implementation. Collaborate with engineering teams to understand the technical possibilities and limitations of integrating digital systems within physical spaces. Communicate design concepts and experience strategies to both technical and non-technical stakeholders effectively.
  5. Project Management & Execution: Oversee the execution of human experience designs from concept through installation, ensuring designs are implemented as envisioned. Contribute to multiple projects simultaneously. Ensure all designs align with project goals, brand guidelines, and client requirements.

$120,000 - $150,000 per year, depending on experience.

Requirements
  • Bachelor's or Master's degree in Design, Industrial Design, Human-Computer Interaction, Architecture, Interior Design, or a related field.
  • 5+ years of experience in experience design, with a focus on integrating physical and digital experiences in built environments.
  • Proven expertise in UX/UI design, service design, and human-centered design and gamification methodologies.
  • Strong knowledge of emerging technologies, including IoT, smart building systems, AR/VR, gaming engines (e.g., Unreal), and other digital platforms.
  • Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, and prototyping software.
  • Ability to engage in complex projects, collaborate across disciplines, and deliver innovative solutions.
  • Strong communication and presentation skills, with the ability to articulate design concepts and strategies to both clients and technical teams.
  • Familiarity with smart building technologies and connected spaces is a plus.
About Us

IBI Group is a global leader in planning, design, and engineering. Our company values innovation, diversity, and inclusion, and we strive to deliver sustainable solutions for a more prosperous planet.

As an equal opportunity employer, we welcome applications from Aboriginal and Torres Strait Islander people and strongly encourage diverse candidates to apply. See our range of benefits and policies directly at WORK 180.