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Customer Service Representative

2 months ago

Whistler, British Columbia, Canada GFL Environmental Full time

GFL Environmental is a leading waste management company seeking a Customer Service Representative to join our team.

About Us

GFL Environmental is a leading provider of waste management services in North America. Our mission is to make communities cleaner, safer, and happier through first-class service.

The Job

The Customer Service Representative will play a key role in selling and promoting GFL's solid waste services to businesses and industrial establishments. This will involve:

  • Assisting outside sales representatives with appointment setting, customer tracking, and quotations
  • Handling customer inquiries and resolving issues in a professional and courteous manner
  • Providing exceptional customer service to ensure customer satisfaction and loyalty

Responsibilities

The Customer Service Representative will be responsible for:

  • Assisting customers with their waste management needs
  • Providing solutions to customer inquiries and issues
  • Collaborating with the sales team to identify new business opportunities
  • Developing and maintaining strong relationships with customers

Requirements

To be successful in this role, you will need:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Proficiency in Microsoft Office and other software applications

What We Offer

GFL Environmental offers a competitive benefits package, including:

  • Competitive salary and bonus structure
  • Comprehensive health and dental benefits
  • Retirement savings plan
  • Opportunities for career growth and development

How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application.