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Administrative Support Specialist III

2 months ago

Calgary, Alberta, Canada Alberta Health Services Full time
Job Summary

We are seeking an experienced Administrative Support Specialist III to join our team at the Rockyview General Hospital Eye Clinic. As a key member of our administrative support team, you will play a vital role in ensuring the smooth operation of our clinic.

Key Responsibilities
  • Book and manage patient appointments and diagnostic tests
  • Reschedule cancelled clinics and manage clinic workflow
  • Provide exceptional customer service and communication with patients, staff, and physicians
  • Manage and maintain accurate and up-to-date patient records and charts
  • Perform various administrative tasks, including data entry and reporting
Requirements
  • Completion of Grade 12 or equivalent
  • Minimum 1 year experience working in an Ophthalmology Clinic in the last 3 years
  • Minimum 1 year experience providing administrative support in an outpatient/ambulatory setting within the last 5 years
  • Experience with booking and scheduling patient appointments, chart management, and EMR systems (preferably Connect Care)
  • Current CPR certification
  • Proficient in Microsoft Office, including Word, Excel, and Outlook
Preferred Qualifications
  • 2+ years of experience providing administrative support in an Ophthalmology clinic
  • Minimum 2 years' experience providing administrative support in an outpatient/ambulatory setting within the last 5 years
  • Completion of Unit Clerk or Medical Office Assistant course
  • Completion of a Medical Terminology course
  • Health records management experience
What We Offer

As an Administrative Support Specialist III with Alberta Health Services, you will have the opportunity to work in a dynamic and fast-paced environment, providing administrative support to our ophthalmology clinic. You will be part of a team that is dedicated to providing high-quality patient care and service.