Administrative Support III Role

4 weeks ago


Calgary, Alberta, Canada Alberta Health Services Full time
Job Title: Administrative Support III

This role is responsible for supporting and processing release of information requests related to continuity of patient care and the access and disclosure of health information.

Key Responsibilities:
  • Processing requests for health information
  • Answering incoming calls and greeting clients
  • Mail intake and assessing requests for appropriate consent
  • Validating patient identification and logging requests
  • Retrieving and filing of records, copying, faxing, scanning, and mailing of health information
Requirements:
  • Completion of Grade 12 or equivalent
  • Ability to provide a high level of customer service
  • Technical aptitude for information systems, computer applications, and navigating between multiple electronic sources
  • Knowledge of basic office equipment, including fax, photocopier, personal computer, and multi-line telephones
  • Ability to organize and prioritize workload in a high volume, high paced and ever-changing work environment
Preferred Qualifications:
  • Medical Office Assistant Certificate, Hospital Unit Clerk Certificate, Health Information Office Assistant Medical terminology certificate
  • 1-3 years' experience working in a medical office
  • Keyboarding skills with a minimum typing speed of 45 wpm

This is an exciting opportunity to join Alberta Health Services and contribute to the delivery of high-quality healthcare services.



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