Retail Operations Manager

3 days ago


Edmonton, Alberta, Canada Bass Pro Shops Full time

Overview

Bass Pro Shops is seeking a Retail Operations Manager to lead our overnight replenishment team. In this role, you will provide daily direction to team members working the overnight shift, ensuring sales floor replenishment, merchandise presentation, and inventory management.

Salary

$55,000 - $65,000 per year, depending on experience.

Job Description

The Retail Operations Manager is responsible for:

  • Delegating tasks and work assignments to team members by giving clear and concise direction and follow-up to ensure proper execution.
  • Maintaining visual presentation standards, including in-store signage, merchandise directives, and planograms.
  • Ensuring nightly replenishment of sales floor from backstock inventory, new replenishment from distribution centers, and direct vendor deliveries.
  • Supporting inventory management in partnership with the Inventory Control team by completing on-demand counts, empty peg scanning, pick requests, display integrities, etc.
  • Collaborating with the Assistant General Manager (AGM) on special events, pricing integrity, assortment determination, inventory accuracy, and display maintenance.
  • Supporting the AGM in carrying out supervisory responsibilities, including interviewing, training, planning, assigning, and directing work, measuring and evaluating performance, addressing complaints, and resolving problems.
  • Assisting the AGM and site Human Resources in staffing the department with service-oriented associates, participating in interviewing, making recommendations, coordinating training, consulting with the AGM, and preparing performance appraisals.

Required Skills and Qualifications

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • 2-4 years of experience in a retail environment, preferably in a leadership or supervisory role.
  • Availability to work overnight shifts.
  • Ability to read and analyze reports, present information effectively, and respond to inquiries from managers, team members, customers, and the general public.
  • Proficiency with PC-based word processing, spreadsheets, data-based management, and inventory management systems.
  • Demonstrated strong interpersonal skills and ability to establish effective working relationships with coworkers, team members, customers, and internal cross-functional partners.

Benefits

We offer:

  • Competitive wages.
  • Excellent benefits.
  • Unlimited career advancement opportunities.
  • Bass Pro Cares Fund.


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