Food Service Team Lead

3 days ago

WhitchurchStouffville, Ontario, Canada A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decisions.
  • Reporting: Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Work Setting: Restaurant environment, fast-paced and dynamic.
  • Supervision: 5-10 people, including cooks, food service counter attendants, and food preparers.
  • Work Conditions and Physical Capabilities: Combination of sitting, standing, walking, standing for extended periods, bending, crouching, kneeling.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.
Experience:
  • Duration: 7 months to less than 1 year.
  • Employment Type: Permanent.
  • Language: English.
  • Hours of Work: 35 hours per week.

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