Application Administrator

7 days ago


Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority (WRHA) Full time
Job Summary

We are seeking a highly skilled Application Administrator to join our Digital Health team at the Winnipeg Regional Health Authority (WRHA). As an Application Administrator, you will provide technical support and maintenance for our digital health applications, ensuring seamless functionality and optimal performance.

Key Responsibilities
  • Provide tier 2 technical support for digital health applications, including troubleshooting, resolving issues, and escalating complex problems to senior technicians.
  • Collaborate with cross-functional teams to plan, implement, and document upgrades or new application installations.
  • Develop and maintain technical documentation, including user guides, technical notes, and system diagrams.
  • Participate in the development and maintenance of technical standards, policies, and procedures.
  • Contribute to the design and implementation of new digital health applications and systems.
Requirements
  • 5 years of experience in providing technical support and maintenance for digital health applications.
  • Strong understanding of digital health systems, including electronic health records, shared clinical information systems, and health informatics.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Post-secondary diploma in an information technology, computer science, engineering, or a related field from an accredited educational institution.
Working Conditions
  • Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization.
  • Travel throughout the province may be required, requiring a valid Manitoba driver's license and use of a personal motor vehicle.
  • Must be able to work flexible hours to accommodate the service requirements of source system and client organizations and support our 24/7/365, province-wide client needs through scheduled overtime and on call work as required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a meaningful contribution to the health and well-being of Manitobans.


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