Client Service Representative, Employee Benefits Specialist
3 days ago
HUB International Insurance Brokers is a leading insurance brokerage that is continuously growing and seeking individuals with a strong entrepreneurial mindset to excel in our team.
We are BC's largest insurance broker, boasting a 15% year-over-year growth rate. Our company offers stability, career development opportunities, and a strong team-working environment. Whether you're new to the insurance industry or a seasoned veteran, HUB can help you reach your next career goal.
We Offer:
- Competitive compensation
- Comprehensive tuition financing and career-related training and development
- Company matching RRSP contributions
- Customizable flexible benefits options for you and your family
- We promote work-life balance through flexible scheduling and hours
- A progressive employee assistance program through LifeWorks
- Mental and physical wellness initiatives
- HUB Cares: we are a company that gives back and is active in the community
The Opportunity:
Our Employee Benefits Division is excited to welcome you into our client-focused culture. Join us as our next Client Service Representative with your years of group benefits experience. In this role, you will refine and develop your client service and analytical skills as a permanent full-time CSR in our Employee Benefits Division.
This role can be based out of our Burnaby or Downtown Vancouver office. Our Burnaby Still Creek location is our head office and is centrally located in the Willingdon Business Park. The office location is easily accessible by the Gilmore sky train station with many shops, restaurants, and other amenities nearby. Our Downtown Vancouver location is centrally located in the heart of the business district, in the Bentall office complex. This location is easily accessible by the Burrard and Vancouver City Centre sky train stations with many shops, restaurants, and other amenities nearby.
The Responsibilities:
- Assist Account Executives with all aspects of servicing group and individual accounts
- Maintain accurate renewal calendar, communicate renewal timelines to Account Executives
- Process documentation: renewals, proposals, claims history, customer correspondence
- Maintain electronic and paper client/carrier files
- Ensure accuracy of policy documentation from insurers before forwarding to the client
- Contact clients regarding renewals and claims, update changes
- Answer account-related questions/requests from clients and insurers
- Provide policy and coverage information to clients upon request or inquiry
- Attend occasional client meetings with Consultants
- Create marketing materials and presentations for Consultants
- Act as liaison between Consultants and Corporate clients
The Requirements:
- Successful completion of LLQP or willing to obtain
- 2+ years of experience in the employee benefits industry
- Willingness to learn and take on increasing levels of responsibility, including client communication
- Intermediate proficiency in Microsoft Word, Excel, and Outlook
- Excellent Communication
- Typing speed of at least 55 wpm
- Good working knowledge of underwriting arrangements
- Has a high attention to detail
- Comfortable conducting employee education sessions and client administration orientation sessions
- Good understanding of employee benefits plan analytics
- Experience with flex plans is an asset
Our Culture Starts with You:
- We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
- We want you to be INNOVATIVE and open to sharing your ideas
- You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, and colleagues
- You are a TEAM PLAYER who positively impact those around you; We MOTIVATE each other to GROW TOGETHER
- You work with a high degree of INTEGRITY and ACCOUNTABILITY
To find associated positions at our HUB, simply search myHUBbc as a keyword in the search bar on our website.
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly motivated and detail-oriented Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their employees.Key Responsibilities:Assist Account...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly motivated and detail-oriented Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their employees.Key Responsibilities:Assist Account...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly motivated and detail-oriented Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their employees.Key Responsibilities:Assist Account...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly motivated and detail-oriented Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their employees.Key Responsibilities:Assist Account...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeHUB International Insurance Brokers is a leading insurance broker with a strong focus on employee benefits. We are seeking a highly skilled Client Service Representative to join our team.We offer a dynamic and supportive work environment, with opportunities for career growth and development. As a Client Service Representative, you will be responsible for...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly skilled and motivated Client Service Representative to join our Employee Benefits Division at Hub International Insurance Brokers. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly skilled and motivated Client Service Representative to join our Employee Benefits Division at Hub International Insurance Brokers. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are...
-
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly motivated and detail-oriented Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring accurate and timely processing of group and individual...
-
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeJob Title: Client Service Representative, Employee BenefitsWe are seeking a highly motivated and detail-oriented Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring accurate and timely processing of group and individual...
-
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeJob SummaryHUB International Insurance Brokers is seeking a highly skilled and motivated Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their employees.Key ResponsibilitiesAssist Account Executives with all...
-
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeJob SummaryHUB International Insurance Brokers is seeking a highly skilled and motivated Client Service Representative to join our Employee Benefits Division. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their employees.Key ResponsibilitiesAssist Account Executives with all...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeHUB International Insurance Brokers is a leading insurance broker with a strong focus on employee benefits. We are seeking a highly skilled and experienced Client Service Representative to join our team.We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional...
-
Vancouver, British Columbia, Canada Hub International Insurance Brokers Full timeHUB International Insurance Brokers is a leading insurance broker with a strong presence in BC. We are seeking a highly skilled Client Service Representative to join our Employee Benefits Division.We offer a dynamic work environment, stability, and opportunities for career growth and development. Our team is committed to providing exceptional service to our...
-
Employee Benefits Specialist
2 months ago
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeAbout the RoleWe are seeking a highly skilled and motivated Benefits Analyst to join our team at 019987 Hub International Insurance Brokers. As a key member of our Employee Benefits Division, you will play a critical role in enhancing our clients' understanding of the group benefits industry.Key ResponsibilitiesProvide direct day-to-day problem-solving...
-
Employee Benefits Specialist
2 months ago
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeAbout the RoleWe are seeking a highly skilled and motivated Benefits Analyst to join our team at 019987 Hub International Insurance Brokers. As a key member of our Employee Benefits Division, you will play a critical role in enhancing our clients' understanding of the group benefits industry.Key ResponsibilitiesProvide direct day-to-day problem-solving...
-
Business Analyst, Employee Benefits Specialist
2 months ago
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeAbout the RoleWe are seeking a highly skilled and motivated Business Analyst to join our Employee Benefits Division at 019987 Hub International Insurance Brokers. As a Business Analyst, you will play a critical role in enhancing our understanding of the group benefits industry and providing exceptional support to our clients.Key ResponsibilitiesProvide...
-
Business Analyst, Employee Benefits Specialist
2 months ago
Vancouver, British Columbia, Canada 019987 Hub International Insurance Brokers Full timeAbout the RoleWe are seeking a highly skilled and motivated Business Analyst to join our Employee Benefits Division at 019987 Hub International Insurance Brokers. As a Business Analyst, you will play a critical role in enhancing our understanding of the group benefits industry and providing exceptional support to our clients.Key ResponsibilitiesProvide...
-
Client Service Representative
1 month ago
Vancouver, British Columbia, Canada CIBC Full timeAbout CIBCWe're a relationship-oriented bank that's building a modern banking experience for our clients. We're looking for talented professionals who are passionate about helping people and making a meaningful impact.Job SummaryWe're seeking a Client Service Representative to join our team in a fast-paced Banking Centre. As a Client Service Representative,...
-
Client Service Representative
1 month ago
Vancouver, British Columbia, Canada CIBC Full timeAbout CIBCWe're a relationship-oriented bank that's building a modern banking experience for our clients. We're looking for talented professionals who are passionate about helping people and making a meaningful impact.Job SummaryWe're seeking a Client Service Representative to join our team in a fast-paced Banking Centre. As a Client Service Representative,...
-
Client Service Representative
2 months ago
Vancouver, British Columbia, Canada CIBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Personal and Business Banking Team as a Client Service Representative. In this role, you will be responsible for providing exceptional service to our clients, helping them manage their accounts and products, and connecting them with the right team members to achieve...
