Current jobs related to Senior Manager, Claims Management - Toronto, Ontario - Metrolinx

  • Senior Claims Manager, Specialty Claims

    3 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Group Full time

    The OpportunityWe are seeking a caring, collaborative, and values-driven individual to join our team as a Senior Claims Manager, Specialty Claims. As a key member of our global insurance team, you will have the opportunity to thrive in a dynamic and inspiring work environment.About the RoleAs a Senior Claims Manager, you will be responsible for leading a...

  • Senior Claims Manager, Specialty Claims

    3 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Group Full time

    The OpportunityWe are seeking a caring, collaborative, and values-driven individual to join our team as a Senior Claims Manager, Specialty Claims. As a key member of our global insurance team, you will have the opportunity to thrive in a dynamic and inspiring work environment.About the RoleAs a Senior Claims Manager, you will be responsible for leading a...

  • Senior Claims Technology Manager

    2 weeks ago

    Toronto, Ontario, Canada Zurich Canada Full time

    Job SummaryZurich Canada is seeking a Senior Claims Technology Manager to lead the development and delivery of critical claims technology solutions. The successful candidate will have experience managing Commercial Insurance IT platforms like Guidewire ClaimCenter and a proven track record of driving business change and IT application strategy.The ideal...

  • Senior Claims Technology Manager

    2 weeks ago

    Toronto, Ontario, Canada Zurich Canada Full time

    Job SummaryZurich Canada is seeking a Senior Claims Technology Manager to lead the development and delivery of critical claims technology solutions. The successful candidate will have experience managing Commercial Insurance IT platforms like Guidewire ClaimCenter and a proven track record of driving business change and IT application strategy.The ideal...

  • Senior Claims Manager, Specialty Claims

    3 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity Zurich Canada is seeking a highly skilled and experienced Senior Claims Manager to lead our Specialty Claims team. As a key member of our leadership team, you will be responsible for overseeing the management of complex claims, ensuring high-quality service and operational efficiency, and driving business growth.This is a unique opportunity...

  • Senior Claims Manager, Specialty Claims

    3 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity Zurich Canada is seeking a highly skilled and experienced Senior Claims Manager to lead our Specialty Claims team. As a key member of our leadership team, you will be responsible for overseeing the management of complex claims, ensuring high-quality service and operational efficiency, and driving business growth.This is a unique opportunity...

  • Senior Claims Technology Manager

    3 weeks ago

    Old Toronto, Ontario, Canada Zurich 56 Company Ltd Full time

    About the RoleZurich Canada is seeking an experienced AVP, Claims Technology to lead our claims technology strategy and drive business change. As a key member of our IT leadership team, you will be responsible for managing and delivering critical claims technology solutions.Key ResponsibilitiesDevelop and execute a comprehensive claims IT application...

  • Senior Claims Manager, Specialty Claims

    2 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    We are seeking a Senior Claims Manager, Specialty Claims to oversee a team of technical Claims Professionals, manage claims specific to E&O, Cyber, Crime, D&O, EPL, Fiduciary and Environmental policies, and drive superior claims results by tracking and reporting on key metrics.Key Responsibilities:Drive superior claims results by providing direction,...

  • Senior Claims Manager, Specialty Claims

    3 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    Senior Claims Manager, Specialty Claims Job Description Lead a team of technical claims professionals, overseeing claims specific to E&O, Cyber, Crime, D&O, EPL, Fiduciary and Environmental policies, and drive superior claims results through performance management and coaching. Key Responsibilities • Drive superior claims results by providing...

  • Senior Claims Manager, Specialty Claims

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Group Full time

    The OpportunityWe are seeking a caring, collaborative, and values-driven individual to join our team as a Senior Claims Manager, Specialty Claims. As a key member of our team, you will have the opportunity to work with inspiring teammates and leaders who are passionate about delivering exceptional results.At Zurich Canada, we are committed to providing a...

  • Senior Claims Manager, Specialty Claims

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Group Full time

    The OpportunityWe are seeking a caring, collaborative, and values-driven individual to join our team as a Senior Claims Manager, Specialty Claims. As a key member of our team, you will have the opportunity to work with inspiring teammates and leaders who are passionate about delivering exceptional results.At Zurich Canada, we are committed to providing a...

  • Senior Claims Manager

    4 weeks ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    4 weeks ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    4 weeks ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership team, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    4 weeks ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership team, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    4 weeks ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership team, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    1 month ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership team, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    1 month ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership team, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Manager

    4 weeks ago

    Toronto, Ontario, Canada Liberty Mutual Canada Full time

    Job Title: Assistant Vice President, Technical ClaimsLiberty Mutual Canada is seeking a highly skilled and experienced Assistant Vice President, Technical Claims to join our team. As a key member of our claims leadership team, you will be responsible for handling complex claims, providing expert advice, and driving business growth.About the Role:This is a...

  • Senior Claims Counsel

    3 weeks ago

    Toronto, Ontario, Canada Lawyers' Professional Indemnity Company Full time

    Senior Claims Counsel RoleThis Senior Claims Counsel position plays a crucial role in the overall management of the LAWPRO Excess Claims program under the guidance of the Excess Claims Director & Counsel. The successful candidate will be responsible for the direct carriage of complex primary and excess files, while also contributing to the Excess program's...

Senior Manager, Claims Management

2 months ago

Toronto, Ontario, Canada Metrolinx Full time
About the Role

We are seeking a highly experienced Senior Manager, Claims Management to join our Capital Projects Commercial Management Office. This is a key leadership role that will provide strategic direction and expertise in the management of the claims process to support the Capital Projects Group's delivery of capital and infrastructure projects.

Key Responsibilities
  • Manage the claims management team responsible for providing commercial and contractual advice to project delivery teams to ensure that claims are settled efficiently and in a timely manner.
  • Lead the evaluations and negotiations of major and complex claims, including directing and managing cross-functional teams in the process.
  • Proactively champion claim avoidance and mitigation efforts, coordinating with project teams, including both commercial and technical teams.
  • Suggest and assist in the implementation of improvements to contractual terms for claim avoidance and claim mitigation.
  • Lead the claims management process across a wide range of Metrolinx transit and infrastructure projects, including management and maintenance of claims registers, documentation/records, and timely reporting of overall claims status.
  • Develop and implement claims management governance frameworks, processes, and tools to support effective and efficient claims management, including that for claim avoidance and mitigation.
  • Contribute to the development and manage the administration of claims management policies, procedures, and practices.
  • Ensure corporate objectives (KPIs) and targets are adhered to in the claims management process.
  • Manage the development and implementation of a claims management training program for project teams, consultants, and Metrolinx executives.
  • Coordinate and manage alternate dispute resolution processes, such as mediation, arbitration, and litigation, between project teams and legal teams, including expert witnesses.
Requirements
  • Demonstrated years of experience in major project claims management with successful resolution in favor of the client.
  • Progressive experience in the management and administration of major construction/infrastructure contracts in a public sector environment.
  • Commercial Manager or Contracts Manager experience in the construction industry, working at a senior level.
  • Completion of a degree in construction management, project management, engineering, quantity surveying, or a related discipline, or a combination of education, training, and experience deemed equivalent.
  • Active membership in PEO, AACE, PMI, CIQS, RICS, CIArb, or similar professional association is an asset.
  • Sound knowledge of commercial management and contract management policies, principles, procedures, and industry best practices to manage the claims management process.
  • Experience in preparation and/or evaluation of various claims, including delay, disruption, loss of production, acceleration, and scope changes, including schedule analysis.
  • Ability to read engineering drawings, review construction schedules, validate cost and quantum calculations for direct and indirect costs.
  • Knowledge and understanding of construction methodologies and contractor's tender pricing, involving pricing of temporary and permanent works, risks, and contingency allocations, overheads, and escalation pricing.
  • Knowledge and understanding of alternative dispute resolution techniques and excellent negotiation skills to arrive at fair settlements on claims.
  • Experience in managing and coordinating the claim management process with project teams, consultants, external experts, and legal counsel.
  • Knowledge of contract administration and project delivery using AFP, P3, or design/build methodology, associated contracting terms and risk transfers, and an understanding of relevant contract law/regulations.
  • Good understanding and knowledge of the practical application of contract administration and document management software, CM14, Aconex, ProjectWise, and SharePoint.
  • Familiarity with scheduling software like Primavera P6, Microsoft Projects, and/or Tilos.
  • Experience in managing and mentoring contract teams involving claim analysts, forensic schedulers, and contract managers/administrators.