Retail Operations Manager

2 days ago


North Saanich, Canada Dollarama L.P. Full time
About the Company

Dollarama L.P. is a leading Canadian retailer offering a wide range of products at affordable prices.

Job Summary

We are seeking an experienced Retail Operations Manager to oversee the daily retail store operation, manage and supervise store staff, and ensure excellent customer service.

Key Responsibilities
  • Manage, supervise, and coordinate store staff to achieve sales goals and provide exceptional customer experience.
  • Assign duties to employees, provide feedback, and train new hires on key store processes.
  • Maintain store appearance and ensure inventory levels are always adequate.
  • Operate a cash register, resolve customer concerns, and address staffing requirements.
  • Participate in inventory control, loss prevention, and recruitment processes.
Requirements
  • Minimum 2 years' experience in the retail industry.
  • At least 1 year of team management experience.
  • Flexible availability required, including day, evening, and weekend shifts.
  • Good leadership and communication skills.
  • Ability to efficiently organize time and manage priorities.
Compensation and Benefits

$28.85 per hour, paid bi-weekly.

A competitive bonus plan, company pension, RRSP match, extended health care, employee assistance program, flexible schedule, and casual dress policy.

Work Environment

This is a full-time, permanent position working 40-50 hours per week, Monday to Friday, with occasional weekends as needed.



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