Retail Operations Manager

3 hours ago


North Saanich, Canada Dollarama L.P. Full time

Dollarama L.P. is a dynamic Canadian business offering exciting career opportunities.

As a Store Manager, you will play a key role in overseeing the daily retail store operation, including day-to-day operations, merchandising activities, recruitment and training of new employees, scheduling and inventory management.

The ideal candidate will have minimum two years' experience in the retail industry, one year experience in a team management position, flexible availability required (day, evening, weekend), good leadership and communication skills, ability to efficiently organize time and manage priorities, and experience working in a dynamic, fast-paced environment.

Key Responsibilities:

  • Manage, supervise, and coordinate store staff
  • Assign duties to employees and provide feedback
  • Operate a cash register and perform cashier duties
  • Resolve customer concerns, issues, and inquiries
  • Merchandising: Help and participate in managing and overseeing the resources of the store to maximize results and store appearance while ensuring constant inventory on shelves
  • Train new and current employees on key store processes
  • Provide quality customer service during operating hours
  • Address staffing requirements and recruitment needs
  • Evaluate employee performance and address any performance gaps
  • Maintain store cleanliness and ensure compliance with health and safety procedures
  • Participate in inventory control and loss prevention processes
  • Manage work schedules and handle administrative tasks such as employee paperwork and sending documents to head office

What We Offer:

  • A competitive salary of $28.85 per hour
  • Bonus pay opportunity
  • Casual dress policy
  • Company pension plan
  • Employee assistance program
  • Extended health care benefits
  • Flexible schedule
  • RRSP match
  • Opportunity for professional growth and development

This is an excellent opportunity to join a successful Canadian business and contribute to its growth and success. If you are a motivated and results-driven individual with strong leadership and communication skills, we encourage you to apply.



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