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Director, Organizational Development and HR

2 months ago

Calgary, Alberta, Canada High Tide Inc Full time

About the Role:

We are seeking a seasoned Human Resources professional to lead our People Services team as Director, Human Resources. As a key member of our leadership team, you will be responsible for the day-to-day functioning of our Human Resources department, driving strategic initiatives and ensuring the effective management of our HR functions.

Key Responsibilities:

  • Plan, organize, and execute day-to-day activities of the HR department, including staffing, new store openings, HR Operations, Performance Management, Investigations, Training, Onboarding, Employee Relations, and wage increases
  • Oversee the retail internal promotion process for retail cannabis and accessories distribution business
  • Develop performance goals, metrics, and targets that are consistent with company goals
  • Administer progressive disciplinary action in accordance with established procedures and coach team members on execution of HR tasks
  • Plan human resources requirements in conjunction with other departmental managers
  • Conduct employee performance evaluations and provide employees with performance feedback
  • Determine areas of improvement for HR employees, providing additional training as needed
  • Implement solid process improvements for scalability and diligence in various HR functions and processes
  • Conduct workplace investigations and resolve conflicts among staff, including managing relationships with unions and union representatives
  • Ensure employees adhere to all health and safety regulations, including company policies
  • Develop strategic performance metrics and targets that are consistent with company goals
  • Ensure that all employees comply with company policies, procedures, and ethical standards
  • Oversee employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations
  • Develop employee training, ensuring that all applicable compliance requirements are met for retail cannabis business in Canada across all provinces
  • Provide leadership and coaching to managers and employees on key workplace matters such as performance management, difficult conversations, employee relations, and employee development
  • Monitor assigned payroll activities and program components for the purpose of ensuring effective department functioning, coordinating activities, and compliance with established financial, legal, and administrative requirements
  • Participate and oversee the payroll audit on a regular basis and ensure HR and payroll processes are compliant

About High Tide:

High Tide is a leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant. We are a team resolute in purpose and passion, forever ahead of the currents. Our values are:

  • We consistently move ahead of the currents, having been named one of Canada's Top Growing Companies in 2021, 2022, and 2023 by the Globe and Mail's Report on Business Magazine
  • We were ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2023

Requirements:

  • Retail industry HR Management experience is an asset
  • Degree in human resources management, or related field required
  • Minimum years of progressive HR management work experience
  • Demonstrated ability to meet strategic objectives for HR and the organization
  • Demonstrated ability to manage HR teams and functions in a public company, preferably a regulated public company
  • Able to make sound business decisions and evidence-based recommendations to senior management
  • Superior leadership skills, staff management, and teambuilding skills
  • Computer literacy, including advanced skills with Microsoft Word, Excel, PowerPoint, and Outlook required
  • Solid foundation in employment law and legislation
  • Demonstrated knowledge of cannabis sector is an asset