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Warehouse Operations Manager
2 months ago
We are seeking a highly skilled and experienced Warehouse Supervisor to join our team at Trail Appliances. As a key member of our operations team, you will be responsible for leading and managing the daily performance and operations of the Warehouse Team.
Key Responsibilities- Assist with all aspects of the day-to-day functions of the warehouse team, including receiving, transfers, returns, order processing, and customer pick-ups.
- Maintain inventory control with a clear focus on First-In-First-Out (FIFO) principles.
- Work with Dispatch to ensure product picking and service requests are completed on time, and manage and maintain Key Performance Indicators (KPIs) in accordance with expectations.
- Ensure all products are picked and loaded with no customer impact.
- Plan daily workload and productivity for the team.
- Assist with cycle counting and inventory control issues.
- Be a staunch supporter of safety in the workplace.
- Ensure the safe handling of products to mitigate or eliminate damages.
- Make daily and regular checks of stacked products to ensure they are in the proper location and are stacked safely.
- Manage staffing levels and schedules.
- Be proactive with coaching, mentoring, and overall discipline in accordance with company guidelines.
- Conduct and lead daily crew chats.
- Provide leadership amongst the team and handle all escalations related to customer (internal and external) concerns.
- Identify areas of continuous improvement and come forward with viable solutions to problems.
- Be proficient in the use of Microsoft Office.
- Have excellent verbal and written communication skills.
- Have strong organizational, time management, leadership, and customer service skills.
- Have the ability to establish priorities and work independently and within a team.
- Be familiar with scanning and basic Warehouse Management System (WMS) functions.
- 70% warehouse, 30% office work.
- No travel required.
- Schedule: 2:30 pm to 11 pm, Monday to Friday.
- Competitive salary.
- Extended Health Benefits.
- PPE Allowance.
- Generous employee discounts.
- Career Development Opportunities.
- Employee Recognition Program.
- Company events.
- Paid Volunteer.
- Fun and dynamic work environment where your strengths and personality shine.
