Computer Hardware Specialist
4 weeks ago
At Canada Computers & Electronics, we are seeking a skilled Computer Hardware Specialist to join our team. As a key member of our technical support team, you will be responsible for building, testing, and servicing all products. Your analytical skills and attention to detail will be essential in assessing and reporting back on findings on a case-by-case basis. You will also be responsible for locating the root cause of custom concerns and recommending actions. Additionally, you will install and configure software, hardware, drivers, and BIOS related items, and provide sales support and technical guidance to our customers. This role requires the ability to work well under pressure and have a high attention to detail. Proficiency in Microsoft Office suite and analytical decision-making skills are also essential. If you have at least 3 years of experience in the repair industry and 5 years of building computer systems, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Build, test, and service all products
- Assess and report back on findings on a case-by-case basis
- Locate root cause of custom concerns and recommend actions
- Install and configure software, hardware, drivers, and BIOS related items
- Provide sales support and technical guidance
Qualifications/ Key Competencies:
- Must be able to read and speak English fluently, additional languages considered an asset
- Hand soldering skills highly preferred and considered an asset (SMT / board level repairs)
- Understanding of computer hardware assembly and setup (includes but not limited to BIOS setup, Windows installation / automation, device interfaces)
- Ability to repair laptop (LCD, mainboard, components)
- Able to work well under pressure
- High attention to detail
- Proficient in Microsoft Office suite (Word, Excel, Power Point, Outlook)
- Analytical decision-making skills
- Strong problem solving and troubleshooting skills
- Able to work independently and within a group
- Strong team player
- Continual Improvement mindset
- CompTIA A+ certification considered an asset
- ITIL certification considered an asset
- Soldering skills on board-level-component is an asset
Experience and Education Requirements:
- Must be able to legally work within Canada (no job sponsorship)
- At least 3 years experience within the repair industry
- At least 5 years building computer systems (formal or informal)
- A minimum of High School / GED required
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