Dining Establishment Operations Manager

4 weeks ago


St Albert, Alberta, Canada Alberta Ltd Full time
About Alberta Ltd

We are a leading dining establishment dedicated to providing exceptional service and culinary experiences. Our team is passionate about delivering high-quality food and hospitality.

Job Overview

We are seeking an experienced Dining Establishment Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless execution of our business model, and maintaining exceptional customer satisfaction.

Job Responsibilities
  • Schedule Management: Develop and implement efficient scheduling systems to meet work demands, guaranteeing adequate staffing levels during peak periods.
  • Team Supervision: Supervise and coordinate activities of staff members who prepare and portion food, promoting a productive and safe working environment.
  • Training and Development: Provide comprehensive training to new staff members on job duties, sanitation procedures, and safety protocols, fostering a culture of excellence within the team.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing resource utilization.
  • Quality Control: Ensure that food and service standards meet quality control benchmarks, addressing any issues promptly to maintain customer satisfaction.
  • Customer Service: Respond promptly to customers' complaints or concerns, resolving issues efficiently to maintain a positive reputation.
  • Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting comprehensive reports as required.
Requirements
  • A minimum of 1 year of experience in a similar role, preferably in the food service industry.
  • Demonstrated ability to work under pressure in a fast-paced environment.
  • Excellent communication and leadership skills, with a proven track record of team management and conflict resolution.
What We Offer
  • An estimated annual salary of $60,000 - $80,000, commensurate with experience.
  • A competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
  • The chance to join a dynamic team of professionals dedicated to delivering exceptional dining experiences.


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