Front End Team Lead

2 weeks ago


Richmond, British Columbia, Canada Shoppers Drug Mart Full time

Job Summary

We are seeking a skilled Front End Supervisor to join our team at Shoppers Drug Mart. As a key member of our sales floor team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities

  • Supervise Sales Floor Team Members to ensure seamless customer service and sales floor operations.
  • Manage Cash Handling and reconcile cash discrepancies.
  • Order and Receive Merchandise to maintain inventory levels and prevent stockouts.
  • Resolve Customer Complaints in a timely and professional manner.
  • Prepare Sales Reports to analyze sales trends and identify opportunities for growth.

Requirements

  • Secondary (High) School Graduation Certificate
  • 1-2 Years of Retail Experience
  • Excellent Communication and Leadership Skills

Work Setting

  • Retail Business

Tasks

  • Supervise Staff
  • Order Merchandise
  • Authorize Return of Merchandise
  • Establish Work Schedules
  • Sell Merchandise
  • Prepare Reports on Sales Volumes, Merchandising, and Personnel Matters
  • Resolve Issues
  • Organize and Maintain Inventory
  • Manage Cash

Supervision

  • 1-2 People

Experience

  • 1 Year to Less than 2 Years
  • Permanent
  • 35-40 Hours per Week

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