Front End Supervisor

4 weeks ago


Richmond, British Columbia, Canada Shoppers Drug Mart Full time
Job Summary

We are seeking a highly skilled Front End Supervisor to lead our retail team in a fast-paced environment. The ideal candidate will have experience in supervising staff, managing inventory, and resolving customer complaints.

Key Responsibilities
  • Supervise and train staff to ensure excellent customer service and efficient store operations
  • Manage inventory levels, including ordering merchandise and authorizing returns
  • Establish work schedules and ensure adequate staffing levels
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and supply shortages in a timely and professional manner
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work in a team environment and adapt to changing situations
Work Environment

This role is based in a retail store environment with a permanent work term. The successful candidate will work 35 to 40 hours per week and will be required to work in a fast-paced environment with a high level of customer interaction.


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