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Logistics Manager
1 month ago
Responsibilities:
1. Key Elements
Develop and manage KPIs that speak to the following:
Service
Missed opportunity
Growth
Profitability
Implement operational process improvements
Execute and provide updates on key projects and objectives
Second point of escalation for customers, carriers, and staff
Lead the following initiatives: hiring, staff recognition, annual reviews, addressing disciplinary issues up to and including terminations
Organize and take part in professional development opportunities
Ensure supervisory staff are educating, training, and managing front-line operational staff
2. Developing Capacity
Build carrier base and pipeline in relation to business needs and opportunities
Analysis carrier needs and develop system that allows logistic team to capitalize on such knowledge
Diversify with other Modes
3. Staff Management
Conduct performance appraisals and review pay adjustments. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
Manage and delegate tasks based on roles, responsibilities, and workload
Develop and train staff so that day-to-day logistics are executed as per SOP (service, compliance, administration, etc)
Supervisory responsibilities include, but are not limited to, recommending hiring, coaching, skills development, recognition, and rewards, staff productivity, and performance management.
Responsible for scheduling vacations and time off per policy with the least amount of disruption to the department to meet customer needs.
Initiates positive methods of driving team-mate excellence through follow-up, providing consistent and fair feedback on performance. Takes action through coaching and counselling to correct behaviors.
Communicate and involve staff in results of business analysis and opportunities for improvement as well as opportunities for growth
Align staff objectives with Company objectives. Utilize management/communication tools such as job profiles and performance evaluations.
Skills & Abilities
Minimum of 4 years' transportation/logistics experience.
Minimum of 2 years' supervisory experience.
Demonstrated leadership experience with teams.
Strong interpersonal skills including leadership, conflict resolution, and team building abilities.
Dedicated to continuous improvement.
Proven analytical and problem-solving skills. Ability to quickly understand and identify issues and propose solutions.
Proven ability to effectively prioritize workflow to ensure deadlines are met in a fast-paced environment.
Takes initiative, is proactive in their work, and results-oriented.
Ability to manage and adapt to change.
Bilingual – French/English – additional language skills very beneficial.
Requirements:
- Work Permit
