Retail Store Manager
2 days ago
We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at PRESCOTT SMOKESHOP & GROCERY INC.
Job Summary:The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and managing a team of sales associates.
Key Responsibilities:- Hiring and Training: Hire and train or arrange for training of staff to ensure they have the necessary skills to provide exceptional customer service.
- Financial Management: Authorize payments by cheque and manage store finances to ensure accurate and timely transactions.
- Inventory Management: Order merchandise and authorize the return of merchandise to maintain optimal inventory levels.
- Scheduling: Establish work schedules to ensure adequate staffing and efficient store operations.
- Sales and Customer Service: Sell merchandise and provide excellent customer service to ensure customer satisfaction and loyalty.
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Conflict Resolution: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Team Management: Supervise and co-ordinate activities of workers to ensure efficient store operations.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a retail environment.
- Computer and Technology Knowledge: Point of sale system experience.
- Supervision: 3-4 people.
The Retail Store Supervisor will work in a fast-paced retail environment with a focus on providing excellent customer service and managing a team of sales associates.
Language:The primary language of work is English.
Work Schedule:The work schedule is 35 to 40 hours per week.
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