Restaurant and Kitchen Operations Manager

2 weeks ago


Markham, Ontario, Canada Tim Hortons Full time

About the Role:

The Restaurant and Kitchen Operations Manager will be responsible for leading the kitchen team to deliver exceptional customer experiences. This role requires a strong leader who can manage the daily operations of the kitchen, including staff supervision, inventory management, and quality control.

  • Experience: 1 year to less than 2 years
  • Work Setting: Restaurant, fast food outlet or concession, coffee shop, various locations
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, combination of sitting, standing, walking, standing for extended periods

Key Responsibilities:

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Establish methods to meet work schedules
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Requirements:

• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Physical stamina to stand for extended periods
• High school diploma required, degree preferred

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment



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