Director, EPMO Leader

2 weeks ago


Toronto, Ontario, Canada Definity Full time
Job Overview

Definity is seeking a seasoned Director, Enterprise Program Management Office (EPMO) to lead the development and implementation of strategic program management practices and processes. As a key member of the EPMO leadership team, you will be responsible for driving the successful execution and delivery of portfolios of programs and projects across Definity.

Key Responsibilities
  • Develop and implement strategic program management practices and processes to drive business outcomes
  • Lead a team of program and project managers to plan, manage, and deliver initiatives on time and on budget
  • Partner with business owners to establish lean and agile practices and processes to get work done that is scalable and ultimately deliver business outcomes
  • Proactively manage risks, issues, and change to support teams and ensure successful program and project delivery
  • Design efficient, effective, lean, and agile program and project management practices, processes, and templates leveraged by the PMO
  • Implement and operationalize portfolio management techniques to provide a cohesive management of programs and projects
  • Implement tools and dashboards that enable early insights and data-driven decision-making on programs and projects
  • Use systems thinking to facilitate process design and optimization across Definity as needed
  • Communicate broadly across teams, senior leadership, and C-level staff – championing transparency
  • Build and lead a best-in-class program management office supporting responsibilities
Requirements
  • University degree or college diploma in computer science, business, IT, or a related discipline
  • 12+ years of experience in Project Management and/or Portfolio Management and/or delivery in a fast-paced, high-growth technology market, technology experience preferred
  • 7+ years of a successful track record of management/leadership and people management experience in delivering complex, corporate-wide programs and projects on time, within budget, with high quality and aligned to business outcomes
  • Must be able to demonstrate the ability to relay complex technical concepts and solutions to business partners and stakeholders
  • Must have experience in program and project management financials
  • Experience in P&C insurance industry is considered an asset
  • Experience with Guidewire cloud platform (Policy Center, Billing Center & Claims Center) is considered an asset
  • Relevant industry-related certifications are considered an asset including PMP, Agile, Six Sigma, Certified Scrum Master, Kanban, Prince2 (SAFe, Prosci)
  • Strong management skills with the ability to build and maintain effective relationships with business partners, vendors, and IT teams to achieve results
  • Experience with RFPs, RFQs, and RFIs; ability to review, assess, and negotiate SOWs with vendors
  • Demonstrated ability to think strategically and out of the box thinker
  • Strong planning, organizational, prioritization, and presentation skills
  • Strong written and verbal communication skills; ability to influence and effectively negotiate with stakeholders and vendors
  • Demonstrated ability to independently translate strategy, solve complex issues, and drive for results through personal and team accountability, while building strong organizational bridges
  • Proven experience defining, implementing, and iterating portfolio, program, and project management practices and processes within a fast-growing technology company
  • Comfortable at working across Waterfall, Agile, Hybrid, and other methodologies
  • Player-coach mentality
  • Thorough knowledge of Microsoft PowerPoint and Excel
  • Passionate about building a data-driven organization and leveraging insights to drive decisions
  • Proficient in common project and work management tools (i.e., Microsoft Project, Jira, Confluence, Kanban)
  • Experience with change management, process mapping, lean six sigma is an asset
  • Outstanding communication and presentation skills with great reputation for communicating highly complex ideas and concepts with simplicity, power, and emotional impact
  • Strong business acumen and thrive in an organization that is simultaneously mission, growth, and business driven
  • Demonstrated success in building and leading high-performing teams
What We Offer
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counselors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

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