Wireless Store Manager

3 days ago

Aurora, Ontario, Canada The Mobile Shop Full time

About The Mobile Shop:

The Mobile Shop is a dynamic retail company dedicated to connecting Canadians with the latest mobile devices and innovative rate plans. Our team of retail professionals strives to deliver exceptional customer service and provide unparalleled insights to customers at each of our retail store locations.

We are seeking a highly motivated and experienced Store Manager to lead our team of sales representatives and drive sales success. As a Store Manager, you will be responsible for leading and motivating a team of sales representatives to achieve sales targets and objectives.

Key Responsibilities:

  • Lead and motivate a team of sales representatives to achieve sales targets and objectives.
  • Participate in engaging customers in sales activities as part of daily responsibilities.
  • Provide ongoing training, coaching, and development to sales representatives to improve their skills, product knowledge, and customer service abilities.
  • Develop and implement sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  • Monitor and evaluate the performance of sales representatives, provide feedback, and implement performance improvement plans as needed.
  • Ensure the highest level of service is provided to all customers, resolve escalations, and maintain customer satisfaction.
  • Oversee inventory levels and implement a strategy to minimize shrinkage and inventory turnover.
  • Manage product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
  • Adhere to store-level budgets by effectively managing expenses, labor costs, and financial performance.

Requirements:

  • Proven experience in retail sales management or a related field.
  • Excellent leadership and communication skills.
  • Ability to analyze sales data and develop effective sales strategies.
  • Strong customer service skills and ability to resolve customer complaints.
  • Ability to work in a fast-paced environment and meet sales targets.

About The Mobile Shop Culture:

The Mobile Shop is committed to creating an inclusive and accessible work environment. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards. If you require accommodation, please inform us as soon as possible so that we can ensure your needs are met.

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