Store Leadership Expert

2 weeks ago


Grande Prairie, Canada Lids Inc Full time

Lids Inc is a leading licensed sports retailer in North America, operating over 1,200 retail stores across the US, Canada, Mexico, Europe, and Australia. We are seeking an experienced Store Leader to join our team at Prairie Mall.

About Lids Inc

We are the largest licensed sports retailer in North America, offering a wide range of fan and fashion-oriented headwear and apparel from top brands like Nike, New Era, Adidas, and Mitchell & Ness. Our mission is to foster a passion for sporting and fashion goods among our customers while delivering exceptional customer service.

Job Summary

The successful candidate will be responsible for leading a high-performing team of sales associates, driving sales growth, and delivering exceptional customer experiences. As a key member of our store leadership team, you will be accountable for achieving sales targets, maintaining store appearance, and ensuring a positive work environment.

Main Responsibilities
  • Lead and manage a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Maintain a high level of product knowledge and stay up-to-date with new products and promotions.
  • Ensure accurate inventory management, including receiving, transferring, and completing price changes.
  • Execute optimal layout and visual merchandising strategies to maximize sales potential.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Address customer complaints and resolve issues in a professional and timely manner.
  • Participate in store audits and contribute to improving store performance.
Requirements and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years of retail experience, preferably in a supervisory or leadership role.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
  • Ability to lift up to 25 pounds and stand for long periods.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits and Compensation

Lids Inc offers a competitive salary, ranging from $45,000 to $65,000 per year, based on experience. In addition to a base salary, you will be eligible for monthly sales bonuses, a 40% employee discount, and a comprehensive benefits package, including health, vision, dental, and 401(k) plans.



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