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Restaurant Operations Manager

2 months ago

Lower Sackville, Nova Scotia, Canada Dancyn Ltd Full time
About the Role

We are seeking a highly skilled Restaurant Manager - Business Operations to join our team at Dancyn Ltd. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring seamless execution of our business strategies, and driving revenue growth.

Key Responsibilities
  • Budgeting and Financial Management
    • Analyze and optimize our restaurant's budget to maximize profits
    • Develop and implement cost-saving measures to reduce expenses
  • Operations Management
    • Oversee daily restaurant operations, ensuring efficient service delivery and high-quality customer experience
    • Develop and implement operational procedures to improve efficiency and productivity
  • Staff Management
    • Supervise and train restaurant staff to ensure they meet our high standards
    • Develop and implement staff development programs to enhance skills and knowledge
  • Customer Service
    • Ensure exceptional customer service, responding to customer complaints and concerns in a timely and professional manner
  • Inventory Management
    • Oversee inventory management, ensuring accurate stock levels and minimizing waste
  • Health and Safety
    • Ensure compliance with health and safety regulations, maintaining a safe working environment for staff and customers
  • Marketing and Sales
    • Develop and implement marketing strategies to drive sales and revenue growth
Requirements
  • Education
    • College/CEGEP diploma or equivalent
  • Experience
    • 2 years to less than 3 years of experience in a restaurant management role
  • Skills
    • Excellent leadership and communication skills
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment
    • Attention to detail and organizational skills
Working Conditions
  • Work Environment
    • Fast-paced restaurant environment
  • Physical Demands
    • Standing for extended periods
Personal Suitability
  • Client Focus
    • Strong customer service skills
  • Efficient Interpersonal Skills
    • Ability to work effectively with staff and management
  • Flexibility
    • Ability to adapt to changing priorities and deadlines
  • Organized
    • Strong organizational and time management skills
  • Team Player
    • Ability to work collaboratively as part of a team