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Senior Retail Operations Specialist
2 months ago
About the Role:
We are seeking a highly skilled Senior Retail Operations Advisor to join our team at Federated Co-operatives Limited. As a key member of our operations team, you will provide expert guidance and support to local Co-ops in various aspects of their business operations, including marketing, financials, facility design, and training.
Key Responsibilities:
- Provide strategic advice and support to local Co-ops to enhance their business operations and improve customer satisfaction.
- Help local Co-ops identify areas of opportunity and develop project plans to drive growth and profitability.
- Build strong relationships with local Co-op leaders to foster collaboration and trust between FCL and local Co-ops.
- Develop and deliver training programs for local Co-op team leaders and their teams to enhance their skills and knowledge.
Requirements:
- 6+ years of relevant experience in the retail industry, with a focus on convenience store and gas bar management.
- Demonstrated experience in customer service and relationship building.
What We Offer:
- Competitive salaries, short-term incentives, and a comprehensive benefits package.
- A company-provided vehicle for work purposes.
- Opportunities for professional growth and development.
About Us:
Federated Co-operatives Limited is a co-operative that operates in Western Canada. We are committed to providing excellent service to our member-owners and customers while fostering a culture of collaboration and innovation.
