Customer Service Representative

3 days ago


TroisRivières, Quebec, Canada Home Depot of Canada Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Desk Associate to join our team at Home Depot of Canada Inc.

Key Responsibilities:

  • Ensure customers receive products and services in a timely and efficient manner.
  • Follow through on all Customer Order Management (COM) orders from beginning to end.
  • Collaborate with internal teams to resolve customer issues and concerns.
  • Provide exceptional customer service and support via phone, email, and in-person interactions.
  • Stay up-to-date on product knowledge and company policies to effectively assist customers.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with customer relationship management software.


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