Key Holder

3 weeks ago


Edmonton, Alberta, Canada Fossil Group Full time

About Fossil

Fossil, a leading fashion- and tech-forward accessories company, is seeking an experienced Key Holder to join our team. As a key holder, you will be responsible for creating exceptional store experiences, driving sales growth, and fostering a positive work environment.

Your Role

We are looking for a highly skilled and adaptable individual who can lead by example, motivate their team, and deliver outstanding results. Your primary focus will be on observing and listening to your team, recognizing and coaching them to achieve exceptional store performance.

As a Key Holder, you will be responsible for:

  • Managing the store's daily operations, including opening and closing procedures, cash handling, and visual merchandising;
  • Providing exceptional customer service, resolving issues promptly, and exceeding customer expectations;
  • Leading and developing a high-performing sales team, providing coaching and feedback to ensure sales targets are met;
  • Collaborating with other departments to achieve business objectives, sharing best practices, and staying up-to-date on company initiatives;
  • Participating in visual merchandising, inventory management, and stockroom organization to maintain a visually appealing and organized store environment;
  • Maintaining accurate records, reporting sales data, and analyzing performance metrics to drive business decisions.

Your Skills and Qualifications

To succeed in this role, you will need:

  • A passion for delivering exceptional customer experiences;
  • Outstanding communication and interpersonal skills;
  • The ability to build strong relationships with colleagues, customers, and vendors;
  • Experience in retail sales, preferably in a similar role or as a team leader;
  • Strong analytical and problem-solving skills to drive business growth and resolve issues;
  • Ability to work effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines;
  • Familiarity with point-of-sale systems, inventory management software, and Microsoft Office applications.

Benefits and Compensation

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus benefits that include medical, dental, and vision plans, a retirement savings plan with company matching, paid time off, and volunteer time off. If you are a motivated and results-driven professional looking for a challenging opportunity, please submit your application.



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