Optical Team Lead

2 weeks ago


Edmonton, Alberta, Canada EssilorLuxottica Group Full time
Job Title: Team Lead

At EssilorLuxottica Group, we seek a highly skilled Team Lead to join our team. As a Team Lead, you will be responsible for ensuring exceptional customer service and managing key optical and lab processes.

Responsibilities:
  • Deliver exceptional customer service by ensuring customers and patients are always delighted.
  • Manage key optical and lab processes to exceptional results.
  • Assist in the achievement of store success.
  • Proactively and solution-driven, accurate execution, and product knowledge are essential.
  • Responsible alternate store key holder.

Requirements:

  • HS diploma/GED.
  • Strong optical and retail experience.
  • Knowledge of current optical theory and merchandise.
  • Strong communicator and listener.
  • Strong interpersonal skills.
  • Strong basic math skills.
  • Sales skills.
  • Problem-solving ability.
  • Familiarity with cash register, computers, and calculators.
  • Leadership and training experience.
  • Edging and mounting experience.
  • Basic optics knowledge and optical measurement experience.

Preferred Qualifications:

  • State licensure (if applicable) and/or ABO Certification in non-licensed states.
  • LensCrafters Final Eyewear Inspector Certification.
  • LensCrafters Quality, Fitting, and Adjusting Program.
  • Optical machinery/instruments experience.
  • Customer service experience.
  • AccuFit Digital Measurement System certification.
  • Knowledge of current store merchandise and lens options.

Employee Benefits:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.


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