Optical Team Lead
2 weeks ago
At EssilorLuxottica Group, we seek a highly skilled Team Lead to join our team. As a Team Lead, you will be responsible for ensuring exceptional customer service and managing key optical and lab processes.
Responsibilities:- Deliver exceptional customer service by ensuring customers and patients are always delighted.
- Manage key optical and lab processes to exceptional results.
- Assist in the achievement of store success.
- Proactively and solution-driven, accurate execution, and product knowledge are essential.
- Responsible alternate store key holder.
Requirements:
- HS diploma/GED.
- Strong optical and retail experience.
- Knowledge of current optical theory and merchandise.
- Strong communicator and listener.
- Strong interpersonal skills.
- Strong basic math skills.
- Sales skills.
- Problem-solving ability.
- Familiarity with cash register, computers, and calculators.
- Leadership and training experience.
- Edging and mounting experience.
- Basic optics knowledge and optical measurement experience.
Preferred Qualifications:
- State licensure (if applicable) and/or ABO Certification in non-licensed states.
- LensCrafters Final Eyewear Inspector Certification.
- LensCrafters Quality, Fitting, and Adjusting Program.
- Optical machinery/instruments experience.
- Customer service experience.
- AccuFit Digital Measurement System certification.
- Knowledge of current store merchandise and lens options.
Employee Benefits:
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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